• PAB Stimulates Reduced Delay in Adding New Addresses to PAF

    In 2017, the PAB sponsored a study of how delays faced by residents moving into new property in having their address appear on PAF could be reduced. Implementation of the recommendations in the study, which was carried out by Data Advance, have so far reduced the average delay by nearly a third. Royal Mail correctly […]

    Read More

  • AMU accredited by Investors In People (IIP)

    The AMU have advised they have been assessed at ‘Gold’ level by the Team at Investors In People (IIP) for the third time.   Congratulations go to the AMU for this achievement. The recognition is particularly significant as the assessment came against a backdrop of Systems Changes in the AMUs Doxford customer contact centre, an […]

    Read More